Privacy Policy
How dronovira protects and manages your personal information
Last updated: February 15, 2025
Introduction and Scope
dronovira operates as an educational platform focused on budget psychology and financial
literacy. We're committed to protecting your privacy in accordance with Australian
Privacy Principles under the Privacy Act 1988 (Cth). This policy explains how we handle
personal information collected through our website, educational programs, and related
services.
This policy applies to all personal information we collect, use, and disclose about
individuals who interact with our services, whether as students, website visitors, or
potential clients. We believe transparency about data practices builds trust and helps
you make informed decisions about sharing your information.
Information We Collect
We collect information directly from you when you engage with our platform and
indirectly through your interactions with our website and services. The types of
information we collect include:
- Contact details including name, email address, phone number, and postal address
- Educational background and learning preferences for course recommendations
- Payment information processed securely through third-party payment processors
- Communication preferences and feedback about our educational content
- Technical information including IP address, browser type, and device information
- Website usage data such as pages visited, time spent, and interaction patterns
- Educational progress and assessment results within our learning programs
We only collect information that's necessary for providing our educational services and improving your learning experience. You can choose not to provide certain information, though this may limit access to some features.
How We Use Your Information
Your personal information helps us deliver meaningful educational experiences and
maintain our platform effectively. We use collected information for several specific
purposes that directly relate to our educational mission and service delivery.
- Providing access to educational content and learning programs
- Processing enrollments and managing payment transactions
- Sending course updates, educational resources, and program announcements
- Personalizing learning recommendations based on your progress and interests
- Responding to inquiries and providing customer support
- Analyzing website performance and user experience to improve our services
- Complying with legal obligations and maintaining accurate records
We don't use your information for automated decision-making that significantly affects
your access to educational opportunities. Any communications you receive will include
clear options for managing your preferences or opting out entirely.
Information Sharing and Disclosure
We don't sell personal information to third parties. However, we may share your
information in specific circumstances that support our educational mission or meet
legal requirements.
Trusted service providers help us operate our platform and deliver educational
services. These include payment processors, email communication platforms, learning
management systems, and website hosting providers. All service providers are
contractually required to protect your information and use it only for specified
purposes.
We may disclose personal information if required by Australian law, court orders, or
government regulations. This includes situations involving safety concerns, fraud
prevention, or compliance with taxation and business registration requirements.
In the unlikely event of a business merger or acquisition, personal information would be transferred only after ensuring the new entity maintains equivalent privacy protections.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal
information. We've designed straightforward processes for exercising these rights while
maintaining the security of our educational platform.
Access and Correction
Request access to your personal information or ask us to correct inaccurate details. We'll provide information in a readily accessible format within a reasonable timeframe.
Data Portability
Request a copy of your educational progress and account information in a structured format that can be transferred to other platforms if needed.
Communication Control
Update your communication preferences or unsubscribe from marketing emails while maintaining access to essential course-related communications.
Account Deletion
Request deletion of your account and associated personal information, subject to legal retention requirements for educational records and financial transactions.
To exercise these rights, contact our privacy team using the details provided at the
end of this policy. We'll respond to requests within 30 days and may need to verify
your identity before processing certain requests.
Data Security and Storage
We implement multiple layers of security to protect your personal information from
unauthorized access, alteration, or disclosure. Our security measures include encrypted
data transmission, secure server environments, regular security assessments, and
restricted access controls for staff members.
Personal information is stored on secure servers located in Australia and may be backed
up to secure offshore locations with equivalent privacy protections. We retain
educational records and course completion certificates for seven years to support
ongoing learning verification and career development.
Payment information is processed through PCI DSS compliant payment processors and never
stored directly on our systems. Technical logs and usage analytics are retained for up
to two years to support platform improvements and security monitoring.
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience
and understand how visitors interact with our educational content. Essential cookies
enable core website functionality, while analytics cookies help us improve our platform
based on usage patterns.
You can control cookie preferences through your browser settings, though disabling
certain cookies may affect website functionality. We don't use cookies for advertising
purposes or share cookie data with advertising networks.
Website analytics help us understand which educational resources are most valuable and
identify areas for improvement. This data is aggregated and doesn't identify individual
users unless you're logged into your account.
International Data Transfers
Some of our trusted service providers operate internationally, which means your
personal information may be transferred outside Australia for processing or storage. We
ensure these transfers comply with Australian Privacy Principles and provide adequate
protection for your information.
International service providers are contractually required to maintain privacy
protections equivalent to Australian standards. We regularly review these arrangements
to ensure ongoing compliance with privacy requirements and best practices.
Changes to This Privacy Policy
We may update this privacy policy to reflect changes in our practices, technology,
legal requirements, or business operations. Significant changes will be communicated
through email notifications to registered users and prominent website notices.
Updated policies become effective 30 days after notification, giving you time to review
changes and adjust your account preferences if needed. Continued use of our services
after policy updates indicates acceptance of the revised terms.
We maintain previous versions of our privacy policy for reference and transparency
about how our practices have evolved over time.
Privacy Inquiries and Contact
For questions about this privacy policy, requests to access or correct your
information, or concerns about how we handle personal data, please contact our privacy
officer using the details below.
Privacy Officer - dronovira
5/31 Thistle St W, South Launceston TAS 7249, Australia
Phone: +61741510288
Email: contact@dronovira.world
We aim to resolve privacy concerns promptly and transparently. If you're not satisfied
with our response, you can contact the Office of the Australian Information
Commissioner (OAIC) for independent privacy complaint resolution.